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New Client Onboarding

Your first 90 days.
Laid out honestly.

Exactly what we build, when it goes live, why it matters — and what your business looks like on the other side.

Click any item below to open the full process. No surprises. No vague timelines. This is the real plan.

Optimized
Google Business Profile
Reactivated
Old Leads
Responding
To New Leads Instantly
Never
Missed Another Call
Reviews
Collected & Shared
Days 1–7  ·  Week One

Foundation.
Fast.

The first seven days are about getting the highest-impact pieces live immediately — so you see momentum, not just a plan. Three features go live this week. (Pending A2P Approval)

Your time: 2 Hours Max
Onboarding call + access sharing
3 systems live by day 7
01
Google Business Profile — Audit, Fix & Optimise
The #1 trust signal for every customer searching for you
Day 1–3Launch
What we do
Full audit — reviews, images, Q&A, categories, business description, contact details and service areas
Cross-check every detail against your website and all other platforms — inconsistencies directly damage your search ranking
Verify ownership and resolve any suspended, unverified or flagged issues immediately
Upload high-quality photos, complete all service descriptions, attributes and opening hours in full
Set up ongoing weekly monitoring — new reviews, suggested edits and issues caught before they become problems
Why this matters
Your Google Business Profile is what a new customer sees before they ever visit your website. An incomplete or inconsistent profile actively damages your local ranking. Most businesses haven't properly touched theirs in months — this alone can move the needle immediately.
Timeline
Day 1–3
We will need to be invited to your Google Business Profile account — we walk you through exactly how to do this in minutes.
02
Lead Reactivation Campaign — Build, Script & Launch
Revenue from people already in your database — before spending on new leads
Day 3–7Build & Test
What we do
Analyse your existing customer and lead database — identify every dormant contact worth targeting
Write personalised reactivation scripts and design an irresistible incentive offer specific to your business and customers
Build full campaign sequences across SMS and/or email — we handle all setup and configuration
Internal test run — you review and approve before anything goes to a single contact
Launch to the first contact segment — we monitor responses in real time and adjust immediately
Why this matters
This is almost always the fastest ROI of the entire engagement. Most businesses have thousands of past leads and customers who simply needed one more message at the right moment. We send it. Many businesses find this single effort pays for AudienceIntent instantly — for several months — without even considering every other feature working alongside it. The revenue was already there. It just needed to be collected.
Timeline
Day 3–7
You securely share your existing leads or customer list with us and we handle the rest.
03
After-Hours Voice Agent — Build, Test & Go Live
Every call answered, every night, every weekend — automatically
Day 5–7Launch
What we do
Discovery call: we map your top call types, most common FAQs and your booking or enquiry process
Write the full agent script — greetings, FAQ responses, appointment booking, lead capture and escalation paths — matched to your brand voice
Build and configure the voice agent — tested across multiple edge case scenarios
You listen to it and approve — then we go live
Ongoing: call transcripts reviewed weekly — script refined based on real interactions
Why this matters
Your business never goes to voicemail again. That 9pm call from a hot prospect who knows exactly what they want — the one your competitor didn't answer — gets captured, qualified and booked. Every time.
Timeline
Day 5–7
Your onboarding form covers most of the details, but we may ask you a few questions so the agent is 100% tailored to your business — not a generic template.
By end of day 7: Your Google Business Profile is optimised and being monitored. The lead reactivation campaign is live and generating responses. Your voice agent is answering calls around the clock. You've contributed no more than 2 hours of your time. We've done the rest. For many clients, the ROI from the reactivation campaign alone covers the cost of AudienceIntent for several months — and this is just day 7. (Average order value depending.)
Days 8–14  ·  Week Two

Conversion layer.
Everywhere you're seen.

Week two connects your website and social channels so that every visitor, every DM and every comment gets an instant, intelligent response that moves them toward a booking or a sale.

Your time: under 1 hour
Website + social account integration
2 more systems live by day 14
04
Website Chat Agent — Knowledge Base, Install & Launch
Every website visitor gets an instant, intelligent answer — day and night
Day 8–12Launch
What we do
Build a comprehensive knowledge base from your website, services, pricing, FAQs and business processes
Configure agent persona, tone and escalation rules — it sounds like your business, not a generic chatbot
Install on your website — a single snippet, no developer required in most cases
First-week review: we read every conversation, identify missed intents and update the knowledge base
Ongoing monthly optimisation — it gets smarter with every real conversation it handles
Why this matters
Most website visitors leave without making contact. A chat agent turns passive browsers into active enquiries — at 2am, on Sunday, on a public holiday. No contact form. No "we'll get back to you." A real conversation that ends in a booking.
Timeline
Day 8–12
We need your website URL and any service documents or FAQs. Build and install is handled entirely by us.
05
Facebook & Instagram Instant Response — DMs, Comments & Sales Funnels
Social becomes a real sales channel — no manual monitoring required
Day 10–14Launch
What we do
Connect Facebook and Instagram for both DMs and comment-triggered automated responses
Build response flows: enquiry capture, appointment nudge, offer delivery — matched to how your customers buy
Set up comment-to-DM automations so public interest moves into a private, controlled booking conversation
Go live — no DM or comment goes unanswered, day or night
Why this matters
Instagram and Facebook DMs are where purchasing decisions happen — and most businesses see the notification six hours later. Leads that previously fell through the cracks are now entered into your sales funnel the moment they show interest.
Timeline
Day 10–14
We need Facebook and Instagram page admin access. Setup typically takes under 24 hours once access is granted.
By end of day 14: Five systems are running autonomously. Your website, Facebook and Instagram are all live with instant response. Every new lead is being captured. Your voice agent is answering after-hours calls. The reactivation campaign is generating booked revenue. You've touched less than 4 hours of work total.
Days 15–30  ·  Month One

Reputation &
visibility.

The third and fourth weeks focus on building the assets that compound — your reputation online and your presence in AI-powered search. These are the systems that get more valuable every single week.

Your time: 1–2 hours
3 more systems built and launched
Content engine starts this week
06
Reputation & Review Agent — Build, Script, Launch & Amplify
A systematic review engine running in the background every single day
Day 15–20Launch
What we do
Design the review request sequence — optimal timing, channel selection and personalisation for your customer type
Build and script the automated review agent — tested across devices and platforms before go-live
Launch — automatically triggered after every completed job, service or transaction
New 5-star reviews shared to your website and social channels within 48 hours — fresh social proof amplified automatically
Monthly conversion analysis — we track request-to-review rate and test timing variations to improve results
Why this matters
Google actively rewards businesses with a consistent flow of fresh reviews, not just a high star rating. If your last review was 3 months ago, your ranking is already slipping. This system makes review generation automatic — no chasing, no awkward requests, just a steady flow.
Timeline
Day 15–20
Most clients see a noticeable lift in review volume within the first 30 days of this going live.
07
Negative Review Intelligence — Audit, Respond & Act
Turn your worst reviews into your most powerful trust signals
Day 20–30Analyse
What we do
Pull and categorise all existing 3-star and under reviews across every platform
Identify recurring themes — staff, communication, timing, product quality, wait times — and flag patterns
Deliver a business intelligence report: what your reviews are telling you that your team might not be
Craft considered, professional responses to all unaddressed negative reviews — showing accountability publicly
Set up ongoing monitoring — every new review flagged and triaged within 24 hours
Why this matters
A business that responds thoughtfully to a negative review is more trusted than one with a perfect score and silence. Potential customers read how you handle problems — not just whether you had any. We turn this liability into a strength — and use the data to improve your business at the same time.
Timeline
Day 20–30
You'll receive a written business intelligence report. We handle all responses — you just get the insights.
08
AI Search Visibility — Baseline Audit & Content Engine Launch
Position your business where search is heading — before your competitors do
Day 25–30Build
What we do
Run a full AI Search Visibility audit — establish your current score and benchmark across ChatGPT, Google AI, Perplexity and Siri
Identify exactly where and how you appear (or don't) when someone asks an AI for a business like yours
Develop a content calendar targeting your highest-value search gaps — 2 articles per week, every week
Content types: local ranking posts, how-to guides, expert opinion pieces, comparison articles — all formats AI and Google reward
Articles delivered for you to install on your website — written, formatted and ready to publish
Why this matters
When someone asks ChatGPT "best plumber near me" — it pulls from structured content across the web. Most local businesses have zero presence there. We build it. Two articles a week compounds into a serious content moat. First to establish it wins the position.
Timeline
Day 25–30 to start
AEO visibility begins to improve from the first articles published. SEO results are strengthened week on week — typically visible within 6–10 weeks of consistent publication.
By end of day 30: All 7 features are built and running. Your reputation engine is generating new reviews weekly. Your negative reviews have been addressed and are working for you. Your content engine is producing 2 articles per week. The compounding has begun — every week from here, the gap between you and your competitors grows.
Days 31–60  ·  Month Two

Optimise.
Double down.

Month two is not about adding new things — it's about making everything that's running work harder. Every system gets reviewed against real data. What's working gets amplified. What isn't gets fixed.

Your time: 1 hour (monthly call)
Performance report delivered
8+ new articles published
All 8 systems
Reviewed
Every system is analysed against the real data it's generated — call transcripts, chat conversations, review conversion rates, social response rates.
Content
8+ Articles
Eight or more articles published and indexed. Early SEO signals beginning to appear. AI visibility score tracked against the benchmark from day 30.
Reactivation
Wave 2
A second reactivation wave is sent to any non-converted contacts from month one — with a refined script and updated offer based on what worked first time.
M2
Month 2 Full System Review — What the Data Says
Every decision this month is driven by 30 days of real performance data
Weeks 5–8Optimise
What we review and improve
Voice agent: Review call transcripts — refine scripts, improve FAQ accuracy, adjust tone based on real calls
Chat agent: Read unresolved conversations — fill knowledge gaps, improve escalation paths
Social agents: Analyse conversion rates from DMs and comment interactions — refine the flows that convert best
Review agent: Track request-to-review conversion rate — test timing variations to improve performance
GBP: Monitor for ranking changes, new competitor activity, and update posts and images
What you receive
A written monthly performance report covering all 7 features — what's working, what we changed, what the numbers are showing. No dashboards to log into. No reports to decipher. Just clear, plain English findings and the actions we've taken.
📞
Your time needed
~60 minutes
A monthly strategy call to review performance, answer your questions and align on the next 30 days.
Days 61–90  ·  Month Three

Compound.
And scale.

By month three, you have 90 days of real data, 20+ pieces of content indexed, a growing review volume, and all 7 features optimised against actual customer behaviour. This is where the compounding gets visible.

Your time: 1 hour (strategy call)
Full 90-day performance report
20+ articles published
Content
20+
Articles published and indexed. Early keyword and AI search rankings beginning to appear. Your content moat is being built while competitors do nothing.
Reviews
Compounding
New reviews flowing in every week. Fresh social proof being shared to website and social automatically. Google ranking responding to the consistent volume.
Next 90 days
Planned
A strategic session maps your next quarter — which systems to push harder, what to add, and how to leverage what's now working into further growth.
90
Day 90 Review — Full Picture, Next Phase
What the last 90 days built, and where we go from here
Day 90Strategy
What the 90-day review covers
Full performance report: leads captured, reviews generated, AI visibility score movement, content indexed, social conversions
Identify the 1–2 systems producing the highest ROI — we plan to double down on these in the next quarter
Identify any underperforming areas — we rebuild or replace them with alternatives better suited to your business
Strategic planning session: what does growth look like for your business in the next 90 days?
Where you'll be
All 7 features running autonomously. Your business is more visible, more responsive, and more trusted than the day we started. New reviews flowing weekly. Content compounding in search. Leads captured around the clock. And the best part — the compounding has only just begun.
🗓
Format
Written report + call
You receive the report 2–3 days before the call so you can read it and come with questions.
Day 90 — Where You Land

Your business is more visible, more responsive,
and more trusted than the day we started.

You have a fully autonomous Revenue Capture Engine running inside your business. It captures leads while you sleep, generates reviews while you work, answers customers while you're on a job, and builds your AI search presence week after week.

Leads
Captured 24/7, zero missed opportunities
Reviews
Flowing weekly, compounding your reputation
Content
20+ articles building AI & search authority
Visibility
In AI search, Google, and your community

This is the operating system your competitors don't have yet. The compounding has only just begun.

Our commitment to you

What you can
always expect from us.

We're not a platform you log into and figure out yourself. We're the team that builds it, runs it and keeps improving it — so you never have to think about it.

Transparent timelines, always. If something is going to take longer than planned, we tell you before you ask — not after.
📞
Nothing goes live without your approval. Every script, every campaign, every agent — you hear or see it before a single customer does.
📊
Monthly plain-English reports. No dashboards to decipher. Just clear findings and what we did about them.
🔄
30-day money-back guarantee. If you don't see it working in the first 30 days, we refund your first month. No awkward conversation.
🤝
Built on trust. You'll hear us say it often — because we mean it. This isn't a vendor-client relationship. It's a partnership. We treat your business like it's ours, we do what we say we will, and we earn your confidence with actions, not words.
Get Started →
Month-to-month  ·  Cancel anytime  ·  No contracts
Systems live over time
Day 73 systems live
Day 145 systems live
Day 216 systems live + reviews running
Day 30All 7 features live
Day 60All 7 features optimised, 8+ articles
Day 90Fully autonomous, compounding
What you're getting for $997/mo
7 features, built & fully managed $4,797/mo
One price. No extras. No surprises.
If hired separately
$4,797/mo
Your investment
$997/mo
Questions about the process

Honest answers to what
most clients ask first.

Realistically, 3–5 hours across the first 30 days — mostly during onboarding. We need access to a few things, and we'll ask you 30-minute questions about your business on one or two calls. After that, the systems run themselves. Your role becomes reviewing our monthly reports and joining a monthly strategy call.

An onboarding call (60 minutes), access to your Google Business Profile, your website URL, your Facebook/Instagram page admin, and an export of your existing customer list. That's it. No technical knowledge required from you — that's what we're for.

Nothing goes live without your sign-off first. Every script, every agent flow, every campaign — you see or hear it before it touches a single customer. If you want changes, we make them. You're always in control of what your business communicates.

They're our targets, not promises carved in stone. Most timelines are met or beaten. The main thing that causes delays is waiting on access — Google accounts, website logins, Meta page admin. The faster we get access, the faster everything goes live. We'll always communicate proactively if something shifts.

Once we have received A2P approval, we typically see results within 48–72 hours of a reactivation campaign launching, depending on the condition of the leads. The voice agent captures its first after-hours lead within the first week. Reviews start flowing within weeks of the review agent going live. AEO and SEO visibility results build over time — typically strengthening meaningfully within 6–10 weeks of consistent content publication. That's exactly why we start it in month one, not month three.

Everything continues running — and gets better. By this point, all 7 features are working in sync alongside each other, and we're paying for ourselves multiple times over. Your business is now seeing the full compounding effect of the entire system. We hold a 90-day strategy session to map the next quarter and identify what to push harder. If there are ever any issues, we will do everything in our power to resolve them — and we'll bring the very latest developments and innovations to your business to ensure you stay ahead of the curve. Month-to-month. Cancel anytime.

Ready to add this
to your business?

Book a discovery call. We'll confirm the fit, show you exactly how this works for your industry and answer every question you have — no pressure, no pitch.

Get Started →

Month-to-month  ·  30-day money-back guarantee  ·  No contracts